Shipping policy

Shipping Policy for ZAMLIX

At ZAMLIX, we aim to deliver your orders quickly and efficiently. Please review our shipping policy to understand how your orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days
Orders are not processed or shipped on weekends or public holidays
You will receive a confirmation email once your order has been placed and another once it has been shipped

2. Shipping Time

Estimated delivery time: 5–10 business days
Delivery times may vary depending on your location and external factors such as courier delays, weather, or high demand

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout
We may offer free shipping promotions from time to time

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS
You can use this tracking number to monitor your shipment status

5. Delays and Issues

While we strive to deliver on time, delays may occur due to:

High order volumes
Courier service disruptions
Natural events or unforeseen circumstances

ZAMLIX is not responsible for delays caused by third-party shipping partners.

6. Incorrect Address

Customers are responsible for providing accurate shipping details
We are not liable for orders delivered to incorrect or incomplete addresses provided by the customer

7. Lost or Stolen Packages

ZAMLIX is not responsible for lost or stolen packages marked as delivered
If you face such an issue, please contact the shipping carrier directly

8. International Shipping

Currently, we may or may not offer international shipping (update this section based on your service area)
Additional customs duties or taxes may apply and are the responsibility of the customer